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The Risk of Fake Interpreters & Why Use Locate Translate

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The Shocking Reality of Fake Legal Interpreters

Imagine a high-profile criminal trial where the interpreter—who is supposed to be a bridge between the accused and the court—is a fraud. This isn’t fiction; it happened in the UK. A man named Mirwais Patang forged qualifications, stole a legitimate interpreter’s identity, and even hired an unqualified friend to stand in for him in legal proceedings. The result? 140 compromised cases, including a notorious grooming gang trial.

This case shattered trust in legal interpretation. It exposed the vulnerabilities in the UK’s justice system and emphasized the critical need for professional, accredited interpreters in legal cases.

At Locate Translate, we are committed to ensuring that such frauds never infiltrate the system again. Every legal interpreter we provide is rigorously vetted, certified, and held to the highest ethical and professional standards.

What Went Wrong? Lessons from the Fake Interpreter Scandal

Patang’s case wasn’t just an isolated incident—it was a systemic failure. Here’s what went wrong:

1. Fraudulent Qualifications Were Accepted

Patang forged interpreting certificates and stole another interpreter’s identity. Without proper verification, he was able to work under multiple names for four years.

2. No Thorough Background Checks

Despite working for Capita—a company contracted by the Ministry of Justice—Patang wasn’t properly vetted. His deception wasn’t uncovered until he got caught in a timesheet fraud.

3. Unqualified Substitutes in Court

One of the most alarming aspects? He hired a friend with zero interpreting qualifications to stand in for him in a major child abuse trial, exposing victims, defendants, and the justice system to extreme risk.

4. Financial Gain Over Justice

Patang earned over £65,500 by deceiving the courts, proving that when oversight is weak, criminals exploit the system.

Fake documents Locate Translate Blog Locate Translate
Fake documents Locate Translate Blog Locate Translate

Why This Case Highlights the Need for Locate Translate

This scandal should have never happened. The UK’s legal system deserves better, and that’s where Locate Translate comes in.

1. Verified & Certified Legal Interpreters

We don’t take chances. Every interpreter we provide holds qualifications from recognized bodies like:

  • National Register of Public Service Interpreters (NRPSI)
  • Chartered Institute of Linguists (CIOL)
  • Institute of Translation & Interpreting (ITI)

Unlike the fraudulent interpreters exposed in this case, our linguists undergo intensive vetting and continuous assessment.

2. Comprehensive Background Checks

Every interpreter at Locate Translate is screened for:

  • Accredited certifications
  • Criminal background checks
  • Proven experience in legal settings

We never take risks with courtroom accuracy and integrity.

3. Unmatched Ethical Standards

The fake interpreter’s deception compromised real legal cases. At Locate Translate, our interpreters adhere to strict ethical codes, including:

  • Absolute confidentiality under GDPR and UK legal regulations
  • Impartiality in all legal proceedings
  • Ongoing training to stay updated with legal terminology

4. 24/7 Emergency Legal Interpretation

Courts and legal professionals can’t afford delays. Our team is available 24/7, ensuring you get a qualified interpreter whenever needed.

Risks of fake interpreters Locate Translate Blog Locate Translate
Risks of fake interpreters Locate Translate Blog Locate Translate

The Real Risks of Unqualified Court Interpreters

The justice system is built on fairness, accuracy, and trust. A bad interpreter can destroy a case. Here’s how:

Mistranslations Lead to Mistrials

One incorrect translation could mean a wrongful conviction or acquittal. Victims and defendants deserve precision in every word.

Compromised Witness Statements

Inaccurate interpretation changes testimonies, affecting how evidence is understood in court.

Increased Appeals & Retrials

Every mistranslation risks legal appeals and case dismissals, costing taxpayers millions.

Victim Disservice

Victims rely on interpreters to tell their stories. An unqualified interpreter could distort their testimony, leading to injustice.

FAQs: Legal Interpretation & Trust in the UK’s Justice System

How do I verify if an interpreter is qualified?

Always check for NRPSI, ITI, or CIOL accreditations. Uncertified interpreters should never be used in legal cases.

Can Locate Translate provide interpreters for urgent court cases?

Yes! Our 24/7 emergency response team ensures you get an accredited legal interpreter immediately.

What languages does Locate Translate cover?

We offer interpretation services in over 100 languages and dialects.

How does Locate Translate guarantee interpreter integrity?

We conduct thorough background checks, ongoing training, and legal compliance audits for every interpreter.

What happens if an unqualified interpreter is used in court?

A case can be challenged, dismissed, or appealed, leading to huge legal costs and potential miscarriages of justice.

Ensure Accuracy & Trust in Legal Interpretation—Choose Locate Translate

The case of Mirwais Patang exposed serious flaws in legal interpretation services. We cannot afford another scandal.

At Locate Translate, we set the gold standard for legal interpretation. Our accredited interpreters, rigorous vetting, and commitment to justice make us the trusted choice for UK courts, law firms, and governmental bodies.

This case proves that not all interpreters are created equal. The courts deserve accuracy, fairness, and trust—and that’s exactly what Locate Translate delivers.

Choose wisely. Choose Locate Translate.

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From Data Collection to Interpretation: How Locate Translate Transforms Market Research for Global Insights

From Data Collection to Interpretation: How Locate Translate Transforms Market Research for Global Insights

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Market research plays a crucial role in understanding consumer behaviour, identifying market trends, and making informed business decisions. However, conducting market research on a global scale comes with its challenges, particularly when it involves language barriers. This is where Locate Translate, a leading translation agency, steps in to bridge the language gap and provide comprehensive language solutions for market research agencies. In this blog post, we will explore how Locate Translate transforms market research for global insights, enabling businesses to gather accurate data, interpret findings, and make informed decisions across language barriers.

Multilingual Survey Translation:

One of the primary challenges in global market research is ensuring that surveys are accurately translated into multiple languages. Locate Translate specializes in multilingual survey translation, ensuring that the essence and intent of the survey questions are preserved across different language versions. By partnering with Locate Translate, market research agencies can gather data from diverse language-speaking participants with confidence, ensuring consistency and accuracy in survey responses.

Transcription and Translation of Qualitative Data:

In market research, qualitative data such as interviews, focus groups, and open-ended responses provide valuable insights into consumer opinions and behaviours. However, when these interactions occur in different languages, understanding and analysing the data becomes a complex task. Locate Translate offers transcription and translation services for qualitative data, enabling market research agencies to access and interpret these insights accurately across languages. This ensures that no valuable information is lost in the language translation process.

Localization of Questionnaires and Materials:

Market research questionnaires and materials need to be culturally adapted to resonate with target audiences in different regions. Locate Translate assists market research agencies in localizing their questionnaires, ensuring that they are culturally sensitive, contextually relevant, and effectively capture the desired insights. By tailoring questionnaires and materials to specific cultural contexts, businesses can gather more accurate and meaningful data from their global target markets.

Multilingual Data Analysis and Reporting:

Once data is collected, analysing and interpreting it accurately is essential for deriving actionable insights. Locate Translate provides multilingual data analysis and reporting services, allowing market research agencies to uncover patterns, trends, and insights from data collected in different languages. Their experienced team ensures that language barriers do not hinder the interpretation and understanding of research findings, enabling businesses to make data-driven decisions on a global scale.

Cultural Expertise for Consumer Understanding:

Understanding consumer behaviour is a critical aspect of market research. Locate Translate’s team of translators and researchers possess cultural expertise that goes beyond language proficiency. They are well-versed in the cultural nuances, preferences, and consumer behaviours of different target markets. This expertise allows them to provide market research agencies with valuable cultural insights, helping businesses better understand their target audiences and tailor their strategies accordingly.

Confidentiality and Data Security:

Confidentiality and data security are of utmost importance in market research. Locate Translate adheres to strict protocols to ensure the privacy and security of client data. They employ secure file transfer systems, encryption technologies, and confidentiality agreements to safeguard sensitive information throughout the translation and research process. Market research agencies can trust Locate Translate to handle their language requirements with the highest level of confidentiality and data protection.

Time and Cost Efficiency:

Locate Translate understands the importance of timely and cost-effective solutions for market research agencies. They employ streamlined processes, advanced translation technologies, and efficient project management to deliver high-quality translations within deadlines and budget constraints. This enables market research agencies to save time and resources while ensuring accurate and reliable language support for their global research projects.

Conclusion

Locate Translate plays a pivotal role in transforming market research for global insights. By providing comprehensive language solutions, including survey translation, transcription and translation of qualitative data, localization of questionnaires, multilingual data analysis, and cultural expertise, Locate Translate empowers market research agencies to overcome language barriers and gather accurate data from diverse target markets. With their commitment to confidentiality, data security, time efficiency, and cost-effectiveness, Locate Translate is the trusted partner for market research agencies seeking to unlock global insights and make informed business decisions.

Call us on 02086094852 or email hello@locatetranslate.co.uk to inquire more about how we translate and transcribe audio recordings into multiple language pairs.

Preserving Accuracy in Healthcare Communications: How Locate Translate Ensures Language Precision for Medical Agencies

Preserving Accuracy in Healthcare Communications: How Locate Translate Ensures Language Precision for Medical Agencies

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Effective communication is paramount in the healthcare industry, where accuracy and precision are critical to ensuring patient safety and quality of care. For medical agencies operating in multilingual environments, language barriers can pose significant challenges and potential risks. This is where Locate Translate, a trusted translation agency, plays a vital role. In this blog post, we will explore how Locate Translate helps medical agencies overcome language barriers by preserving accuracy in healthcare communications through their expertise in language precision.

The Importance of Language Precision in Healthcare:

In healthcare, precision is paramount. Miscommunication or inaccurate translation of medical information can have serious consequences for patient outcomes. Medical agencies understand the need for language precision to ensure accurate transmission of crucial healthcare information. By partnering with Locate Translate, these agencies can rely on their expertise in preserving accuracy and precision in healthcare communications.

Specialized Linguists with Medical Expertise:

Locate Translate takes language precision seriously by assigning specialized linguists with a deep understanding of medical terminology and concepts. These linguists possess the necessary background knowledge to accurately translate and interpret healthcare materials, ensuring that the intended meaning is preserved. Their expertise allows medical agencies to communicate effectively with patients, healthcare providers, and other stakeholders in diverse linguistic environments.

Accurate Translations for Medical Documents:

Medical agencies rely on accurate translations for various documents such as patient records, medical reports, consent forms, and research papers. Locate Translate ensures that these documents are translated with utmost accuracy, maintaining the integrity of the original content while adapting it to the target language. By providing precise translations, Locate Translate enables medical agencies to deliver consistent and reliable healthcare information across different languages.

Interpreting Services for Effective Communication:

In healthcare settings, real-time communication is often crucial. Locate Translate offers interpreting services that facilitate effective communication between healthcare providers and patients with limited English proficiency. Their team of qualified interpreters ensures that conversations, consultations, and medical procedures are accurately interpreted, allowing for clear and precise communication. This enables medical agencies to provide equitable and patient-centered care to all individuals, regardless of their language background.

Quality Assurance and Regulatory Compliance:

Locate Translate prioritizes quality assurance to maintain language precision in healthcare communications. They have stringent quality control processes in place to ensure that translations meet the highest standards of accuracy and consistency. Moreover, they are well-versed in regulatory requirements specific to the healthcare industry, ensuring compliance with privacy regulations and safeguarding patient confidentiality throughout the translation process.

Cultural Sensitivity in Healthcare Communications:

Healthcare is a culturally diverse field, and respecting cultural sensitivities is crucial for effective communication. Locate Translate understands the importance of cultural sensitivity and incorporates it into their language services. Their linguists consider cultural nuances, idiomatic expressions, and regional variations when translating medical materials. By promoting cultural sensitivity, Locate Translate helps medical agencies foster trust and understanding among patients from different cultural backgrounds.

Enhancing Patient Safety and Satisfaction:

Accurate and precise healthcare communications contribute to patient safety and satisfaction. When medical information is translated with precision, patients can fully comprehend their diagnoses, treatment plans, and medication instructions. This understanding improves patient adherence to treatment, reduces medical errors, and enhances overall patient outcomes. By partnering with Locate Translate, medical agencies prioritize patient safety and satisfaction through effective multilingual communication.

Conclusion

Locate Translate plays a vital role in ensuring language precision and accuracy in healthcare communications for medical agencies. Through specialized linguists, accurate translations, interpreting services, quality assurance processes, and cultural sensitivity, Locate Translate enables medical agencies to overcome language barriers and deliver optimal care to diverse patient populations. By preserving accuracy in healthcare communications, medical agencies can enhance patient safety, improve outcomes, and provide equitable healthcare services. With Locate Translate as their language partner, medical agencies can confidently navigate multilingual environments and fulfil their language requirements with precision and confidence.

Call us on 02086094852 or email hello@locatetranslate.co.uk to inquire more about how we translate and transcribe audio recordings into multiple language pairs.

An Introduction to Our Healthcare Interpreting and Translation Services

An Introduction to Our Healthcare Interpreting and Translation Services

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In the blog Indispensable Medical Interpretation in the Covid Era, we have mentioned in great detail and length the top reasons that make healthcare and medical interpretation vital for delivering quality care to all individuals. We talked about linguistic diversity and patients with limited English proficiency, for example. Similarly, we touched upon immigration and migrants’ right to health. Without a doubt, healthcare professionals see healthcare interpreting and translation services as vital for quality and equitable care that every patient -regardless of what language they speak, what culture they belong to, or what abilities they have – deserves. 

Multicultural and Multilingual Population

The United Kingdom has a remarkably diverse community composed of people from diverse linguistic and cultural backgrounds who call it their home. Just as good as it’s socially, it’s equally challenging for healthcare organisations to provide quality care to such a multicultural and multilingual population. It’s in this context that the role of language support providers like Locate Translate becomes all the more important to help healthcare professionals communicate seamlessly in multiple languages.

We have provided and continue to provide healthcare facilities with reliable language support to help out culturally and linguistically diverse communities. The professional support that we provide includes, but is not limited to, translation, transcription and interpreting in over 30 language pairs.

Multiple Language Vendor Trusted by Leading UK Healthcare Organisations

For years, the leading healthcare organisations in the UK have used Locate Translate for interpretation and translation purposes. Our services act as a bridge between caregivers and patients and prove extremely helpful in critical moments of their stay at the hospital.  Partnering with us means that you equip your professionals with fast, secure and scalable language services that work seamlessly in sensitive environments like a healthcare facility.

With our full-service language solutions delivered by medically qualified linguists who work as translators, transcribers and interpreters with us, you can get secure medical transcriptions, translation of medical documents, and medical interpretation services.

Improve Doctor-Patient Experience

Not understanding what the doctor says can drive any sane person crazy. That’s why patients sometimes choose to bear the pain instead of going to the doctor due to the communication gap caused by the language divide. But you can improve the patient experience by making interpreting services available to your patients so that they’re clearly able to explain their condition to the doctor and receive back advice from the doctor that they perfectly understand too. 

Clearly, language services by bridging the linguistic divide between healthcare professionals and patients impact healthcare delivery in fundamental ways. With seamless communication comes you can save your staff many a headache and let the peace of mind sink in, which is integral to increased patient satisfaction.

Reduce Complications & Improve Healthcare Outcome

Sometimes, misunderstandings pave the way for serious medical complications. And misunderstandings can occur both on the doctors’ side and on the patients’ where the doctor misunderstands what the patient had to say hence misdiagnoses and the patient misunderstands the doctor’s treatment plans. Either way, it can lead to serious medical complications that are unnecessary and completely unavoidable if professional language services are used. 

As is clear from the above scenario, language services have a direct role in increasing the quality of healthcare outcomes and in reducing aftercare complications like readmission rates, extracting informed consent, and ensuring compliance with treatment plans, while significantly reducing repeat visits.

Increase Patient Care Efficiency and Staff Productivity

Language barriers create friction and friction leads to inefficiency. Only language services can reduce this friction and streamline the entire process. Say, for example, our translators can explain things in patients’ preferred language, thereby reducing the consultation time and bringing efficiency to patient care.

Based on the same logic, your staff too can see an increase in productivity through our language services as there will no longer be any language barriers to overcome and fear of misunderstandings and misdiagnosis that further slow down the process.

Our Language Services for UK Healthcare Organisations

Translation and Localisation Services

With language specialists in over 30 languages, we translate written from the source language into the target language quickly and accurately, including medical documentation like discharge instructions,  website and app content, enrollment and consent forms along with other educational materials.

On-Demand Interpretation Services

Trained and certified interpreters socially trained for medical interpretation are assigned to your on-demand interpretation projects who can offer their services physically right in the hospital or remotely via mobile, video, and phone, as and when required.

Face-to-Face Interpretation Services

You can also schedule a face-to-face interpretation session with our professional interpreters who will be there along with you in your meetings and consultations that you’re conducting live in real-time, right at your desired location.

Medical Transcription Services

Professional transcriptionists are assigned to deliver secure and quality medical transcription services in multiple languages to provide you with neat-and-clean transcripts of interviews with doctors, clinical trials, and medical market research.

What Makes Interpreting and Translation Services So Important to the NHS?

 

    • Helps patients who do not speak English get quality health care at predominantly English-speaking hospitals.
    • Important to encourage limited English-speaking people to seek health care, who otherwise stay away because they cannot clearly communicate fluently in English.
    • Through access to interpreting services hospitals can and do reduce the cost of patient care by reducing the number of patients who return to emergency care.
    •  “Did Not Attend” or DNA annually costs NHS £400 Million. This unnecessary expenditure can be saved by using language services.
    • Data shows that without interpretation services Limited English Patients tend to stay longer than other patients in the hospital, hence incurring more costs.
    • NHS may face litigation if language services aren’t provided to limited English patients, which goes against equitable healthcare frameworks.

Why Choose Locate Translate?

Quality – When it comes to healthcare interpreting and translation services quality and accuracy are paramount. Our certified translators and interpreters ensure just that because they’re trained for the medical sector.

Reliability – We’re a reliable translation service provider trusted by leading healthcare organisations in the UK. Through our services,  we promote responsive patient care.

Cost Effective – Our services are competitively priced and easily accessible to all medical professionals and organisations in the UK.

Security – With strict Non Disclosure Agreements in place and encrypted systems for data sharing and storage, you can rest assured that your patient’s data is in safe hands.

Contact Us

Locate Translate has language specialists available in 30+ languages to support all your language projects.

Get in touch with us experts at hello@locatetranslate.co.uk or call directly at 0208 609 4852.

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One-Stop-Shop for Interpreting Services [Remote to Onsite]

One-Stop-Shop for Interpreting Services [Remote to Onsite]

Times have changed dramatically since the arrival of the unwanted guest: CORONAVIRUS. Especially the way we conduct our businesses and offer services.

Pandemic transitioned our day to day mundane life from offline to the realm of digital, forced businesses of all types and sizes to operate over the internet, and shifted in its wake focus from onsite events to remote events. 

Interpreting Amid Pandemic Restrictions

One of its consequences for businesses has been the shift from onsite interpreting to remote interpreting services. 

You may have found yourself utterly frustrated due to the lack of interpreting services to provide linguistic support during the scheduled conference with your foreign stakeholders, clients, and partners. 

But not anymore …

At Locate Translate, we’re better equipped now with technology-enabled solutions to provide you with remote interpreting services as well as onsite interpreting services under a one-stop shop!

We leverage the latest remote interpreting tools and pieces of equipment, to deliver without a delay interpreting service by video and telephone.

zoom interpretation services

Reques Zoom Interpreting Services

Sign up for our Zoom Interpreting Services directly from here, and communicate non-stop in multiple languages without a hindrance!

Irrespective of the field you’re in – medicine, legal, business – our multilingual interpreters assist professionals of all kinds to communicate with their respondents, be they patients (in the medical setting), claimants and case subjects (in the legal setting), partners and clients (in the business setting). 

Pandemic Restrictions Being Lifted

Slowly but gradually the restrictions enforced amid the surge in COVID-19 all over the world, are now being lifted. 

As a consequence, offline events are once again in vogue, creating an intense upsurge in demand for onsite interpreting support. In a way, you have to juggle between onsite and remote interpreting, due to the rise in hybrid work culture.

Put bluntly, you cannot partner with an interpreting agency that’s specialized only in one type of interpreting: either onsite or remote. What you need is someone who can deliver both services equally with clarity, efficiency, and quickness.

Hybrid Interpreting Solutions

Our one-stop hybrid interpreting solutions cater both to your offline and online interpreting needs. 

To make things easier for you, we’ve come up with a unique solution wherein we offer hybrid interpreting services to allow our clients to transition smoothly between onsite interpreting services and remote interpreting services as per their requirements and worry-free avail both services at competitive prices.

hire professional interpreters

Hire Professional Interpreters

At Locate Translate, we house a vast pool of professional interpreters who are native speakers of your target language and can translate accurately and quickly between languages.

The Benefit of Hiring a One-Stop Interpreting Service Provider

A major benefit of hiring a one-stop interpreting service provider like Locate Translate is that it can provide you with multiple services under one roof. 

Sometimes interpreting alone may not suffice, you may need to supplement it with translation and transcription to support your language project. Used in tandem, they help overcome the most major linguistic challenges one may face in one’s professional life!

Take the example of the legal profession …

In order to form a solid case, a lawyer gathers all sorts of information, from documents to audio/video recordings. 

All the documents and recordings he gathers and sifts through, may not be in the same language. Some may be in English, others in German. That creates a scenario where a legal professional is found wanting not just interpreting but translation and transcription as well. 

Here’s how …

First, he’ll require translation services for the translation of court documents from one language to another. 

Second, he’ll need transcription services so that a professional transcriptionist will transcribe an audio/video interview, witness statement or whatever recorded in a foreign language.

Third, he’ll have to use interpreting services if say one of the witnesses in the courtroom speaks a language other than his.

Now as a law firm you’d not want to hire different service providers for each of these services. Wouldn’t it help if we told you that we offer all of these services under one roof? 

Not only will it save you time but money as well! As you’d no longer have to renegotiate prices with language service providers every time you need a service!

This is not just for the legal industry, businesses and healthcare professionals too will get to benefit from one-stop language service providers.

Our interpreting, transcription, and translation services could support you with client meetings, medical assessments and courtroom interpreting both online and offline. 

Conclusion

From the above discussion, one can’t deny the inevitability of remote and onsite interpreting services. Today businesses need it more than ever as hybrid work – onsite and remote – has become a new normal. Irrespective of whether you’re conducting an online workshop, conference, or client call, or doing the same offline, the need for a reliable interpreting service provider is inevitable to help with interpreting between languages.

It’s here Locate Translate plays its part as an expert provider of both onsite and remote interpreting services. Think of Locate Translation as the one-stop destination for all your interpreting needs!

Want to use our network of professional interpreters for best in class interpreting services in the United Kingdom? Please get in touch with us on 0208 609 4852 or hello@locatetranslate.co.uk to discuss your interpreting needs further!