Skip to main content
Multilingual research specialists

Market Research Translation and Transcription Services

Accurate translation, transcription, interpreting and multilingual moderation for surveys, interviews, focus groups and international research programmes.

  • Qualitative and quantitative research support
  • Focus group and interview transcription
  • Survey, questionnaire and verbatim translation
  • Urgent, phased and high-volume delivery
UK-based project management Confidential participant data handling Remote and international coverage
Latest Google reviews Verified customer feedback
One language partner

Multilingual language services for every stage of market research

We support market research agencies, fieldwork companies, consultancies, brands and insight teams from research preparation through fieldwork, analysis and final reporting.

Survey and questionnaire translation

Translation of questionnaires, screeners, answer options, scales and routing instructions with consistent and neutral wording.

Questionnaire translation

Open-ended and verbatim translation

High-volume translation of participant responses while retaining identifiers, order, tone, coding columns and spreadsheet structure.

Research language support

Market research transcription

Original-language or translated transcripts for focus groups, interviews, online communities, workshops and telephone research.

Transcription services

Interpreting and moderation

Simultaneous and consecutive interpreting, multilingual interviews and native-language moderation for remote or in-person research.

Interpreting and moderation
Built around your methodology

Qualitative and quantitative market research support

The language workflow is adapted to the research method, participant group, subject area, data format and way the findings will be analysed.

Qualitative research

Capture how participants speak, think and respond

Qualitative research depends on tone, context, emotion and the reasons behind each response. Our linguists preserve these details without changing the participant’s intended meaning.

  • Focus groups and in-depth interviews
  • Paired interviews and online communities
  • Discussion guides, transcripts and summaries
  • Simultaneous interpreting and moderation
Quantitative research

Maintain consistency across surveys and datasets

Quantitative projects require controlled terminology, equivalent questions and reliable handling of large response volumes across every target language.

  • Survey and questionnaire translation
  • Open-ended response and verbatim translation
  • In-language coding and data-table translation
  • Overlay and programmed survey checks
Overlay and link checking
Clear, usable deliverables

Research files prepared for analysis, reporting and client delivery

We work within your preferred templates and file structures so completed translations and transcripts can move directly into the next stage of the project.

  • Word, Excel, PowerPoint, PDF and XML files
  • Speaker labels, timestamps and non-verbal markers
  • Respondent IDs, question references and coding columns
  • Terminology lists and project-specific instructions
SurveysFocus groupsIDIsTDIsReportsOpen ends
From audio to insight

Market research and focus group transcription services

We transcribe multilingual recordings in the source language or produce an English transcript directly from foreign-language audio.

Focus group transcription

Moderator and participant labels, overlapping speech markers, timestamps and clear handling of multi-speaker discussion.

Interview transcription

In-depth interviews, telephone interviews, stakeholder discussions, patient interviews and expert interviews.

Transcription with translation

Direct English transcripts from source-language recordings, reducing stages, file handling and inconsistencies between suppliers.

Verbatim options

Full verbatim, intelligent verbatim or a custom transcription specification aligned with your methodology and analysis needs.

01Original-language transcription
02Direct translation from audio
03Speaker labels and timestamps
04Phased delivery for active fieldwork
Live multilingual fieldwork

Market research interpreting and multilingual moderation

Our interpreters and native-speaking moderators support live research sessions where participants, moderators, observers and stakeholders use different languages.

  • Simultaneous interpreting for client observation
  • Consecutive interpreting for interactive interviews
  • Remote, telephone and face-to-face sessions
  • Native-language focus group and IDI moderation
  • Moderator briefing and terminology preparation
Explore interpreting and moderation
Multilingual market research interviewing and moderation
Language support for interviews, focus groups, online communities and international research workshops.
Specialist subject support

Medical and healthcare market research translation

Healthcare research frequently involves specialist terminology, sensitive personal information and interviews in which adverse events or product complaints may be mentioned.

  • Patient and carer interviews
  • Healthcare professional research
  • Pharmaceutical and medical device studies
  • Consent forms, screeners and discussion guides
  • Patient verbatim and transcript translation
  • Adverse-event escalation instructions

Project-specific handling: we can follow the reporting, redaction, terminology and escalation procedures supplied by your organisation.

Multilingual healthcare content analysis
A controlled workflow

How your multilingual research project is managed

A dedicated project manager coordinates the linguists, files, instructions, queries, quality checks and delivery schedule.

Project review

We assess the methodology, languages, files, recording quality, volume, deadline and required deliverables.

Team selection

We assign linguists with suitable market research experience and subject knowledge for each language.

Preparation

Templates, glossaries, previous translations, speaker labels and project instructions are prepared.

Production

Translation, transcription, interpreting or moderation is completed according to the agreed specification.

Quality assurance

Files are checked for accuracy, consistency, completeness, formatting and compliance with instructions.

Delivery

Completed files are returned in the requested format, with rolling or phased delivery where needed.

Reliable research data

Quality, confidentiality and data protection

Participant language must be captured accurately, while personal, commercially sensitive and healthcare information is handled with appropriate care.

  • Confidential handling

    Non-disclosure agreements and project-specific confidentiality requirements can be arranged.

  • Complete and consistent files

    Terminology, identifiers, speaker labels, response order and formatting are checked before delivery.

  • Fieldwork-aligned schedules

    Urgent and rolling batches can be planned around interviews, coding, analysis and reporting deadlines.

Read our privacy, data protection and GDPR policy.

Frequently asked questions

Market research translation and transcription FAQs

What is market research translation?

Market research translation covers the materials used to collect, analyse and present research data, including questionnaires, screeners, discussion guides, open-ended responses, transcripts and reports.

Do you translate surveys and questionnaires?

Yes. We translate questions, instructions, answer options, rating scales and routing text while maintaining consistent terminology and neutral wording.

Can you transcribe and translate directly from foreign-language audio?

Yes. A linguist can listen to the source-language recording and produce an English transcript directly. An original-language transcript can also be supplied when required.

What is included in focus group transcription?

The specification can include moderator and respondent labels, individual speaker identification, timestamps, overlapping speech, non-verbal markers and full or intelligent verbatim transcription.

Can you handle large volumes of open-ended responses?

Yes. We can translate large response batches in Excel or another supplied template while preserving IDs, response order, question references and coding columns.

Do you provide interpreters for live research sessions?

Yes. We provide simultaneous and consecutive interpreting for focus groups, interviews, telephone sessions, workshops and online research.

Can you arrange native-speaking moderators?

Yes. Moderators can be selected according to the target language, country, participant audience, methodology and subject matter.

Can you follow a custom transcript template?

Yes. Send your template, speaker-labelling rules, timestamp requirements and verbatim instructions before the project begins.

Can you support urgent or rolling fieldwork?

Urgent, rolling and phased delivery can be arranged depending on volume, languages, recording quality, team availability and the required quality-control stages.

How much do market research language services cost?

The price depends on language, volume, audio duration, number of speakers, specialist subject matter, file format, service type and deadline. Send the files for a tailored quotation.

Plan your multilingual market research project

Send your files, recording durations, languages and deadline. Our team will review the requirements and confirm the most efficient workflow.